Celebrating During Your Stay
Cape Town is a wonderful place to celebrate life’s special moments, and we want you to relax and create memorable experiences during your stay.
At the same time, many of our properties are situated in peaceful residential neighbourhoods. This means we need to be considerate of neighbours, parking, guest numbers and noise levels.
Our properties are offered primarily for private accommodation.
Parties, functions, events and gatherings involving visitors are not permitted unless the property expressly allows them and prior written approval has been obtained from Cape Town Vacationer.
Please request approval before making arrangements with guests or suppliers. Permission is property-specific and cannot be guaranteed.
When Is Approval Required?
Please speak to us in advance if you are considering:
- A party or celebration.
- A birthday or engagement gathering.
- A wedding or ceremony.
- A private dinner involving outside guests.
- A corporate gathering.
- A product launch or brand activation.
- A photo or video shoot.
- Commercial content creation.
- Bringing caterers, entertainers or other suppliers to the property.
- Any gathering involving people other than the guests included in your booking.
When requesting approval, please tell us the nature of the gathering, proposed date and time, expected number of guests and any suppliers involved.
Overnight Guests and Visitors
Only the guests confirmed on the booking may stay overnight at the property.
Visitors are not automatically included. If you would like to invite visitors, please request approval in advance and let us know how many people you expect.
The property’s maximum occupancy may not be exceeded.
For an approved gathering, we may request a list of guests and visitors for security and access purposes.
If Your Gathering Is Approved
Depending on the property and the nature of the gathering, approval may include certain conditions.
These could include:
- A confirmed guest and visitor list.
- Additional security.
- Additional cleaning or staffing.
- Approval of suppliers and equipment.
- Agreed access and delivery times.
- Parking arrangements.
- An increased security deposit.
- Additional charges.
- Specific restrictions on music or operating hours.
We will explain any applicable conditions and charges before confirming approval.
Approval applies only to the arrangements discussed and confirmed in writing. Please let us know if anything changes.
Security
Additional security may be required for an approved gathering.
Where required, the cost will be confirmed in advance and charged to the guest.
Security personnel may assist with:
- Managing access to the property.
- Confirming guest and visitor numbers.
- Monitoring noise levels.
- Coordinating parking.
- Ensuring that the approved conditions are followed.
Music and Noise
We want you to enjoy your time at the property while remaining considerate of the surrounding community.
Noise must be kept at a reasonable residential level throughout the day and evening.
Music and amplified sound must cease by:
- 10:00 PM on weekdays.
- 11:00 PM on weekends.
Some properties, estates or apartment buildings may have stricter rules, which will take precedence.
Approval for a gathering does not override local noise restrictions or permit unreasonable disturbance.
Parking and Neighbours
Guests and visitors may park only in approved areas.
Vehicles may not obstruct neighbouring properties, driveways, roads or emergency access.
Please ask visitors to arrive and leave quietly, particularly during the evening.
The lead guest is responsible for the behaviour of everyone invited to the property.
External Suppliers
All external suppliers must be disclosed and approved before arrival.
This includes private chefs, caterers, event planners, decorators, florists, photographers, videographers, entertainers, musicians, equipment providers and event staff.
Access and delivery times must be coordinated in advance.
Suppliers who have not been disclosed or approved may be refused access.
The guest remains responsible for any damage, disturbance or additional costs caused by their suppliers.
Looking After the Property
Additional cleaning fees may apply after an approved gathering.
Decorations, equipment, food, waste and supplier items must be removed within the agreed timeframe.
Please do not attach anything to walls, ceilings, furniture or other surfaces without permission.
The guest is responsible for damage caused by members of the group, visitors or suppliers.
Fines and Additional Charges
Any fines, security call-outs or additional charges resulting from excessive noise, unauthorised visitors, parking problems or a breach of the approved conditions will be charged to the guest.
These costs may be deducted from the security deposit or recovered separately.
Unauthorised Gatherings
Please do not arrange a gathering, function or event without written approval.
An unauthorised event places the booking, the property and neighbouring residents at risk.
If an unauthorised gathering takes place, visitors may be asked to leave and the gathering may be brought to an immediate end.
A serious or continued breach may result in the accommodation booking being terminated without a refund. The guest will remain responsible for any resulting damage, fines, security charges or additional costs.
Need to Discuss an Occasion?
If you are planning something special, please speak to us before booking or making arrangements.
We will be happy to confirm whether the property can accommodate your request and explain any applicable conditions.
Email: book@vacationer.co.za
Phone or WhatsApp: +27 72 478 1838
By booking with Cape Town Vacationer and paying the booking deposit, you confirm that you have read and accepted this policy and any conditions confirmed for your reservation.